Terms of Service

1. Acceptance of Terms

By accessing and using BookLocalPG ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

BookLocalPG provides an online booking and scheduling platform for small businesses in Prince George, BC. The Service allows businesses to:

• Create and manage booking pages
• Accept online appointments from customers
• Manage services and availability
• Communicate with customers via email

3. User Accounts

To use the Service, you must:

• Provide accurate and complete registration information
• Maintain the security of your password and account
• Promptly notify us of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

4. Subscription Plans

4.1 Free Plan

The Free Plan includes up to 3 service types and 50 bookings per month. This plan is available indefinitely at no cost.

4.2 Pro Plan

The Pro Plan is billed at $20 CAD per month and includes unlimited services and bookings, along with advanced features. Payment is processed through Stripe.

4.3 Billing

• Subscriptions renew automatically each month
• You may cancel your subscription at any time
• No refunds for partial months
• Downgrading to Free may result in feature restrictions

5. Acceptable Use

You agree not to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code or malware
• Attempt to gain unauthorized access to our systems
• Use the Service for fraudulent purposes
• Harass, abuse, or harm other users

6. Bookings and Customer Interactions

As a business user, you are responsible for:

• Honoring confirmed bookings
• Maintaining accurate service information and availability
• Responding to customer inquiries in a timely manner
• Complying with your own cancellation and reschedule policies
• Providing services as described on your booking page

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using BookLocalPG, you consent to our collection and use of personal data as outlined in the Privacy Policy.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by BookLocalPG and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of content you submit through the Service, but grant us a license to use, display, and distribute it as necessary to provide the Service.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including:

• Breach of these Terms
• Fraudulent activity
• Non-payment of subscription fees
• Violation of applicable laws

10. Limitation of Liability

BookLocalPG shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service. Our total liability shall not exceed the amount you paid us in the twelve months prior to the event giving rise to the liability.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email. Your continued use of the Service after such modifications constitutes acceptance of the updated terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of British Columbia, Canada, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@booklocalpg.com